Frequently Asked Questions
QUESTIONS, ANSWERED
Product use, CBG, transparency, and ordering—kept clear and direct.
CBG, or cannabigerol, is a naturally occurring cannabinoid found in hemp. Bhuvélla uses CBG as a cosmetic formulation ingredient and makes cosmetic—not medical—claims.
Review the product's current Certificate of Analysis for batch-specific cannabinoid testing information.
Dispense a small amount into wet hands, activate with water to form a soft paste, gently massage onto damp skin, and rinse thoroughly.
Apply a small amount to clean, dry skin and allow it to absorb. Follow with the rest of your skincare routine as desired.
The Hydrating Serum is fragrance-free.
Visit the COA / Transparency page and match your product's batch or lot information to the available document.
Orders are generally processed within 2–4 business days.
Because these are personal-care products, opened or used skincare products are not returnable. Contact Bhuvélla promptly if an item arrives damaged, incorrect, or defective.